Privacy Policy

Last updated: January 2026

Hariana Live Entertainment Ltd (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Hariana Live website (the “Website”).

This Privacy Policy should be read together with our Terms and Conditions, which govern your use of the Website.

1. Who We Are

Data Controller: Hariana Live Entertainment Ltd
Registered and operating in the United Kingdom
Governing law: England and Wales

We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR).

2. Personal Data We Collect

We may collect and process the following types of personal data:

Information you provide directly:

Name
Email address
Billing and delivery address
Payment-related details (processed by third-party providers)
Communications sent to us (e.g. emails or enquiries)

Information collected automatically:

IP address
Browser type and device information
Pages visited and interactions with the Website

3. How We Use Your Personal Data

We use your personal data for the following purposes:

To process and fulfil orders for merchandise and digital music downloads
To deliver purchased digital content
To respond to enquiries, requests, and customer service communications
To manage, operate, and improve the functionality and performance of the Website
To comply with applicable legal, regulatory, and accounting obligations

From time to time, we may also use your information to contact you for market research purposes in order to improve our services. Where this applies, we may contact you by email, telephone, post, or other appropriate means, and you will always have the option to opt out of such communications.

4. Legal Bases for Processing (UK GDPR)

Under UK GDPR, we rely on the following lawful bases:

Contract – to fulfil purchases and deliver products or digital downloads
Legitimate interests – to operate and improve our Website and services
Legal obligation – to comply with tax, accounting, and regulatory requirements
Consent – where required (e.g. optional communications)

5. Payments

All payments are processed securely by third-party payment providers.

We do not store or process your full payment card details.

These providers act as independent data controllers and process your data in accordance with their own privacy policies.

6. Sharing Your Data

We do not sell or rent your personal data.

We may share your data only with:

Payment processors
IT and hosting providers
Professional advisers (e.g. accountants or legal advisers)
Authorities were legally required

All third parties are required to protect your data and use it lawfully.

7. International Data Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

8. Data Retention

We retain personal data only for as long as necessary:

To fulfil the purposes outlined in this Privacy Policy
To comply with legal, tax, or accounting obligations

When no longer required, your data will be securely deleted or anonymised.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request the deletion of your data
Object to or restrict processing
Request data portability
Withdraw consent at any time (where applicable)

To exercise these rights, please contact us using the details below.

10. Cookies

The Website may use cookies or similar technologies to ensure proper functionality and performance.

A separate Cookie Policy should be implemented to provide full transparency and compliance with UK cookie regulations.

11. Security of Your Data

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

However, no online system can be guaranteed to be 100% secure.

12. Links to Other Websites

The Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

Continued use of the Website indicates acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact:

Hariana Live Entertainment Ltd

Email: contact@harianalive.co.uk

You also have the right to complain to the UK Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated.